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More Referral Business, Please
Capacity Building, Lori Saitz, Marketing and PR
More Referral Business, Please
13 June 2011

Does a formal referral program make sense for your business? If you’ve been in business for more than a day, you know that referrals are the best way to gain new clients. Most of the time, the person making the referral has already done the selling for you and the person being referred is now highly inclined to work with you. For sure, you need to create the culture, or set the scene, that clients are expected to refer others. Read more…

It’s Administrative Professionals Week
Capacity Building, Entrepreneurship, Lori Saitz
It's Administrative Professionals Week
26 April 2011

This week is Administrative Professionals Week, with tomorrow, Wednesday the 27th, as the actual Administrative Professionals Day. Started in 1952, as National Secretaries Week/Day, it was organized to call attention to the value and contributions of administrative professionals in the workplace. Over the years, this has become one of the largest workplace observances and is celebrated worldwide during the last full week of April.Today, there are more than 4.1 million secretaries and administrative assistants working in the United States, according to U.S. Department of Labor statistics, and 8. Read more…

What to Do When Your Partner Doesn’t Support Your Venture
Communication Skills, Lori Saitz, Women In Business
What to Do When Your Partner Doesn’t Support Your Venture
16 February 2011

Being an entrepreneur can be difficult at times. Ha! Yes, I know I’m stating the obvious. To be successful, you need to have a strong support system, people around you who whole-heartedly believe in you and your mission. Read more…

Flying In The Face Of Your Fear
Empowerment, Entrepreneurship, Lori Saitz
Flying In The Face Of Your Fear
5 January 2011

“Come to the edge, he said. They said: We are afraid. Come to the edge, he said. Read more…

The Gratitude Council
Empowerment, Lori Saitz, Women In Business
The Gratitude Council
25 November 2010

In his book Think and Grow Rich, Napoleon Hill wrote about imaginary Council meetings with a group he called his “Invisible Counselors. His council included nine individuals whose lives and work Hill admired, such as Ralph Waldo Emerson, Thomas Edison and Abraham Lincoln. He would “meet” with this imaginary group every night for the exclusive purpose of “rebuilding (his) own character so it would represent a composite of the characters of (his) imaginary counselors. Read more…

How to Give or Get Meaningful Testimonials
Customer Service, Lori Saitz, Marketing and PR
How to Give or Get Meaningful Testimonials
1 November 2010

Testimonials are an important part of your marketing and client experience (at least they should be). They significantly add to your credibility, as potential clients trust a referral from a third party. Think about it. Read more…

Connecting With Clients Through a Greater Purpose
Entrepreneurship, Lori Saitz, Women In Business
Connecting With Clients Through a Greater Purpose
16 September 2010

September is National Literacy Month and part of my company’s mission is to contribute a portion of profits to literacy organizations. I mean, can you IMAGINE not being able to read?! Almost 800 million people worldwide are illiterate. I can go on and on, but this article is not so much about my passion for increasing worldwide literacy. Read more…

Turning An Unhappy Client Around
Customer Service, Lori Saitz, Women In Business
Turning An Unhappy Client Around
4 August 2010

“In every complaint there is a request. An email with that quote appeared in my inbox just before I starting writing this article. Last week… Read more…

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