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The Best Phone Calls I Get to Make All Week
Business, Communication Skills, Joanna Pineda
The Best Phone Calls I Get to Make All Week
29 May 2012

After the launch of every project, I add an item to my to do list: call the CEO and main client contact to say thank you. These are the best calls I get to make all week and I relish making them. Most times, I don’t get to actually speak with the client so I leave a detailed message to say something along the lines of, “congratulations on the new site, thank you for choosing Matrix Group, it was a pleasure to work with your team, and I’d love feedback on how my team did. Read more…

    Women in Business Interview: Elizabeth Moon of Focus Data Solutions
    Communication Skills, Entrepreneurship, Patricia Frame
    Women in Business Interview: Elizabeth Moon of Focus Data Solutions
    24 February 2012

    Couples who jointly own businesses comprise about 14% of small businesses. Here is the story of one way to build a business while focusing on family, while struggling through on-going change and growth, as all entrepreneurs do. Elizabeth and Page Moon founded Focus Data Solutions (FDS) as an answer to their interests and needs. Read more…

      How to Find Your Voice: A Critical Exercise for Business Leaders
      Business, Communication Skills, Libby Wagner
      How to Find Your Voice: A Critical Exercise for Business Leaders
      13 January 2012

      Most business writing I read is awful—boring, verbose—and absolutely ignores the audience in any way other than to demonstrate how smart the author thinks he or she is. There are exceptions, of course— those whose voice, personality and humanity jump out at you when you read. What I believe differentiates you as a leader is your voice. Read more…

        Less Is More and Fresh Eyes Are a Must
        Communication Skills, Marketing and PR, Robin Ferrier
        Less Is More and Fresh Eyes Are a Must
        31 August 2011

        Earlier this week I was tasked with editing a colleague’s document. Not surprising since I’m the organization’s communications manager. But I have to admit, this particular piece was driving me crazy as I read. Read more…

          Redefining Confrontation
          Communication Skills, Libby Wagner, Women In Business
          Redefining Confrontation
          24 August 2011

          We hate confrontational people. If not “hate,” then we at least try to avoid them because frankly, they’re unpleasant when they are angry; up-in-your-face, neck veins bulging and temperature rising. Even if they’re not losing their temper, steely-eyed confrontations with authority figures create fear and we will forever loathe the next conversation with them. Read more…

            Video for You, Video for Your Business [Redux]
            Communication Skills, Guest Posts, Marketing/Branding
            Video for You, Video for Your Business [Redux]
            18 August 2011

            [With a few updates, we republish a relevant post we ran last year on using video both for yourself as well as your business. Videos don’t lie. And if you use it wisely, it can be an excellent way to showcase, and promote, your business... Read more…

              Writing Important Points Wisely
              Communication Skills, Guest Posts, Management
              Writing Important Points Wisely
              15 August 2011

              Day-to-day emails. Powerpoint presentations. Annual reports and proposals. Read more…

                Quiz: What’s Your Communication Style?
                Communication Skills, Guest Posts, Women In Business
                Quiz: What's Your Communication Style?
                24 June 2011

                1. 2. 3.4.4.5. Read more…

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