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Friday Small Business Roundup: Understanding Your Customers and More


Check out this week’s Friday Small Business Roundup for tips and ideas to help grow your business.

Summer’s over, and that can mean crunch time at the office. Find out What’s Stressing Your Employees Out—and What Can You Do About It in Rieva Lesonsky’s post.

Holiday sales season is just around the corner. Read Rieva Lesonsky’s How You Can Get a Jump on 2012 Holiday Sales to get ready.

A loyalty program can boost your sales dramatically. Get your loyalty program off on the right foot with Monika Jansens’ 5 Questions to Consider Before Starting a Loyalty Program.

How are your health insurance premiums? Find out the prognosis in Karen Axelton’s Health Insurance Costs Rise More Slowly—Is That a Good Thing?

Is social media marketing getting out of hand? Find out how not to drive customers away in Monika Jansen’s  Are Marketers Ruining Social Media? 3 Tips to Ensure You Don’t.

Don’t let a lawsuit destroy your small business. Read Wage and Hour Lawsuits Are on the Rise. How Can You Protect Your Small Business? by Maria Valdez Haubrich.

Get the skinny on your target customers. Read Monika Jansen’s 3 Valuable Tools That Use Social Media for Customer Research. 

Speaking of customer research, find out what smartphone users are doing with their devices in Rieva Lesonsky’s Meet the Average Smartphone User.


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