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Reminder: A Strong Password Is Your Best Defense

Passwords are the primary way that most users secure accounts, whether they are banking, sharing information among friends, or simply setting up an email account. As a result, the security of your online information is directly related to the strength of your password. Password security can be improved in two ways: 1) the strength of the password itself and 2) the frequency with which the password is changed.

Password Selection
Choosing a password that is both memorable and secure can be challenging. Stay away from using commonly known things about you—your pet’s name, your birthday, the name of a spouse or child. Length is important, but security can often be significantly improved if the password includes a series of characters: uppercase letters, lowercase letters, numbers, and special characters such as & or $.

Password “Freshness”
Though it is often inconvenient, a good practice is to refresh your passwords on a regular basis. The variability adds another layer of complexity to your password beyond the characters in the word itself. While sequencing is tempting (password1 changed to password2), a better choice is often to vary the word in its entirety.

Please take a moment to update your passwords for your Web.com accounts. For your reference, we’ve included a step-by-step guide to password changes for some of the key services from Web.com and for sites that use WordPress or Joomla!

Web.com Account Manager
To change the password for your Web.com Account Manager, follow the steps below to reset your Secret Word:

1) Log in to your Account Manager via http://support.web.com.

2) Click “Billing Center” on the Left Navigation.

3) Then click the “+” next to “Billing Center.”

4) Then click “Billing Account Info.”

5) Then click the “Update Account Info” button.

6) Once you access the next page at the bottom of the Account info, do the following.

7) Enter the New Secret Word.

8) Then validate the New Secret Word by reentering it.

9) Then click “Submit Changes.”

Windows Hosting FTP Password
To update your FTP password, go to your Web.com Account Manager and follow the steps below, which include instructions for creating new FTP users and changing the passwords for those users.

To create a New User:

1) Log in to http://support.web.com.

2) Click “Create.”

3) Enter the “Username.”

4) Under Options, place a check mark in “FTP.”

5) Enter “Password.”

6) Reenter “Confirm Password.”

7) Click “Save.”

To change your FTP Password:

1) Once you are logged in, click “Manage Users.”

2) To change a Username password click the underlined username

3) Then enter new password in the “Password Box” and the “Confirm Password Box” and click “Save.”

To change your Linux-hosted FTP Password:

1) Log in to http://support.web.com.

2) Click “Manage Users.”

3) Then click the “Username.” Note: You can’t change the Default User password, but you can request for Web.com to change that password for you.

4) When the next page loads, enter your new password in the following fields: Reset Password: Confirm Password. Note: Passwords must be 8-14 characters, with at least 1 letter, plus 1 number or special character [! @ # $ % ^ & *].

5) Click “Save.”

Webmail / Email Password
To update your email password, go to your Web.com Account Manager and follow the steps below:

To change your password from webmail.web.com:

1) Log in to the email address (email address as username and current password).

2) Click the Options tab.

3) Click Account Administration.

4) Scroll to Reset Password.

5) Enter your current password.

6) Enter a new password, and then enter it again to confirm the change.

7) Click Change. Note: Passwords must be 8-14 characters, with at least 1 letter, plus 1 number or special character [! @ # $ % ^ & *].

To change your password from support.web.com:

1) Log in to http://support.web.com.

2) Click the “Manage E-Mail” icon under “E-mail Tools.”

3) Once the page loads, click the email address you want to reset the password for.

4) Then the “Edit Mailbox” window will pop up.

5) Enter your new password in “Password.”

6) Then enter your new password again in “Confirm Password.”

7) Then click “Save.” Once the password has been changed, you will see a green box with the following message: “Mailbox email@yourdomain.com updated” Note: Passwords must be 8-14 characters, with at least 1 letter, plus 1 number or special character [! @ # $ % ^ & *].

WordPress Password
To change the password for your WordPress account, follow the steps below:

1) Log in to your WordPress Admin panel by accessing it through a Web browser. You can typically access your log-in screen by using the Admin link based on your domain. For example: www.[example-name].com/wp-admin.

2) Now that you are logged in with your current username and password, click on USERS in the Admin Panel menu.

3) Click on the appropriate user to change the password. Note: To fully protect yourself, it is recommended that you update your password for all users.

4) Scroll down to the New Password section and type in your new password in the two boxes shown. The strength box will show how good (or strong) your password is.

5) We recommend that you always use a strong password. A strong password should consist of all of the following:

8-14 characters
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 number
At least 1 special character: ! @ # $ % ^ & *

6) For additional assistance in changing your password for WordPress, please refer to the following WordPress link: http://codex.wordpress.org/Resetting_Your_Password

Joomla! Password
To change the password for your Joomla! account, follow the steps below:

1) Log in to your Joomla! Administrator Panel by accessing it through a Web browser. You can typically access your log-in screen by using the Admin link based on your domain. For example: www.[example-name].com/administrator.

2) Now that you are logged in with your current username and password, click on User Manager in the Control Panel.

3) Click on the appropriate user to change the password. Note: To fully protect yourself, it is recommended that you update your password for all the administrators of your Joomla! site.

4) Locate the New Password section and type in your new password in the two boxes shown.

5) We recommend that you always use a strong password. A strong password should consist of all of the following:

8-14 characters
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 number
At least 1 special character: ! @ # $ % ^ & *


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