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7 Costly Mistakes to Avoid When Answering Your Business Phone
Small Business Development
7 Costly Mistakes to Avoid When Answering Your Business Phone
17 November 2011

The process of monitoring thousands of calls across all types of businesses to ensure quality leads for our customers has given us great insight into some of the most common mistakes small businesses make doing a seemingly basic task—answering the phone. You’re probably thinking, “This is a no-brainer. I know how to answer my business phone. Read more…

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