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Is Your Office a Creative Space?
Getting Advanced, Home Page Blog, Human resources for Small Business
Is Your Office a Creative Space?
7 August 2013

Is your small business’s office sterile and boring, or wild and creative? If the former, you need to get hip to the times. In hopes of motivating and inspiring their teams, more businesses are moving away from the traditional, cubicle-laden office space to more open, flexible and communal space. The new word for it is “creative space,” the Los Angeles Times reports, and while the trend has been around for a while now in leading-edge industries like consumer technology and advertising, it’s becoming mainstream. Read more…

Web.com Small Business Tip of the Day: What Women (and Men) Want
Home Page Blog, Human resources for Small Business, Management
Web.com Small Business Tip of the Day: What Women (and Men) Want
6 August 2013

When hiring (or trying to retain) top employees, it helps to know what the person is looking for in a job. A study by staffing firm Randstad U.S. found that although salary and benefits are important for both men and women employees, women rate work-life balance as a top concern when looking for a job. For men, the focus was more on career-progression opportunities. Read more…

Web.com Small Business Tip of the Day: Treat ‘Em Right
Customer Service, Home Page Blog, Management

A happy business environment means happy customers, so don’t disregard how you treat your employees. A recent survey from Restaurant DemandTracker (by Consumer Edge Insight) asked consumers what was important when choosing which restaurant to visit. The answer may surprise you: Treating employees well is more important to consumers than giving back to the community or utilizing sustainable food sources. Read more…

Web.com Small Business Tip of the Day: Will Smile for Business
Customer Service, Home Page Blog, Management

What makes consumers pick your business over another? According to a recent Kingston Business School study, it’s as simple as a smile and a friendly greeting. The study examining the retail behavior of consumers and the business practices of decision makers in small and midsized enterprises found those two actions are all it took to make customers feel much more loyal towards small, independent companies. Yet, surprisingly, just over half those business owners sampled stated their employees regularly smile at and greet customers. Read more…

How Using Facebook Can Make Your Employees More, Not Less, Productive
Facebook/Social Media, Getting Advanced, Home Page Blog
How Using Facebook Can Make Your Employees More, Not Less, Productive
3 July 2013

Are you worried your employees are spending so much time updating their Facebook status and checking their friends’ tweets that they’re not getting any work done? Relax. A new study by Ipsos for Microsoft polled nearly 10,000 workers globally and found that using social media in the workplace actually makes employees more productive—at least, that’s what 46 percent of respondents say. The industries where social media was most helpful in boosting productivity were media and travel/hospitality (52 percent of employees in both industries say it makes them more productive). Read more…

Web.com Small Business Tip of the Day: Hire Learning
Getting Advanced, Home Page Blog, Human resources for Small Business

Have you been meaning to hire extra help for your small business this summer? You’ll be interested to know that U.S. staffing companies employed an average of 2. 86 million temporary and contract workers per day in the first quarter of 2013, up 2. 9 percent from the same period last year, according to the newest data from the American Staffing Association. Read more…

Web.com Small Business Tip of the Day: No Free Ride for Spouses
Getting Advanced, Home Page Blog, Human resources for Small Business

If you’re trying to save money on health insurance for your employees the easiest solution might be right under your nose. Usually, insurance companies charge more for a spouse’s coverage than they do for an employee’s children. This is due to age, and the cost of covering a spouse can be as much as or more than the cost of covering the actual employee. Read more…

Is a Talent Shortage Hurting Your Customer Service?
current events, Customer Service, Getting Advanced
Is a Talent Shortage Hurting Your Customer Service?
12 June 2013

It’s hard to believe, but despite the lingering effects of the recession and still-high unemployment rates, U.S. employers are having trouble finding qualified staff to fill the positions they need. ManpowerGroup’s eighth annual Talent Shortage Survey found that 39 percent of U.S. employers are having difficulty finding staff with the right skills. While that’s down from 49 percent who reported this problem in 2012, it’s still a significant percentage. Read more…

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