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Serving Your Customers: Lessons You Can Learn From The Genius Bar
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forum.web.com
31 August 2012

Everyone knows that a huge aspect of Apple’s success is their remarkable store strategy, complete with the ‘Genius Bar’.   These stores have, from the very beginning, exemplified a new standard for an in-store customer experience.    I remember going into the Apple store for the first time and buying a first generation iPhone. Read more…

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